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GRH Home > Information > Privacy Statement


Privacy Statement


Privacy Statement

Your privacy is protected at GRH.
You control your personal information.
You can end your membership at any time.
We will never disclose your personal information to any third party.
GRH is a proprietry software that allows for golf tee time reservations to be made over the Internet. GRHi.com is a Honolulu based online Application Server Provider (ASP) that uses GRH to allow you, once you become a member, to make and confirm golf tee time reservations.

Our Goals

We want to give you information that you care about and that is relevant to you. So, we enter into a voluntary relationship with you where we listen to who you are, and what you want. Then we go out and find it and bring it back to you in the most personalized services possible. It's that simple, and it's that cool — our emails and services are all about you and the data you disclose to us makes it possible to deliver what you truly want.

Questions regarding this statement should be directed to Administrator at Golf Reservations Hawaii, 1314 S. King St.. Suite 1550 Honolulu , HI 96814 ( USA ).

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, contact Manager, Golf Reservations Hawaii; email Manager@golfreservationshawaii.com

To understand GRH's information practices, visit our site at www.golfreservationshawaii.com, and please read our privacy policy via the linksbelow.

What types of information does GRH collect?
How does GRH use or disclose my information?
How do I control or change my information?
Tell me about the Open Group Tests.
How does GRH keep my information secure?
What are cookies and how does GRH use them?
What privacy policies cover the ads on your site?
What privacy policies cover transactions with e-commerce partners on your site?
Changes to the GRH Privacy Policy
What happens to my information if GRH is sold or merges with another company?
What if I'm a resident outside of the U.S.?
What else should I know about my privacy?

What types of information does GRH collect?
Many of the ways in which you interact with our site allow us to learn more about you. We collect both personal and public information when you become a member of GRH.

Personal information includes your email address and self-created password. This information is considered personally identifiable and will not be displayed on our site. Special provisions apply to the Open Group Tests. See the "Tell me about the Open Group Tests" section below.

Public information is information that helps us to personalize your GRH experience. Public information may include, but is not limited to, member-submitted information such as your username, first name, last name, gender, age, height, lifestyle information, geographic location, and photo. Much of this information is optional, and meant to be seen by members to support the function of the site as a social networking and matchmaking service.

Special provisions apply to the social networking service. See the "How do I control or change my information?" section below.

We collect and store certain technical and other information about the online activities of our users — whether or not they are registered — on an aggregated (or collective) basis. This includes your IP address, browser type, and operating system. GRH does not use this information to identify you or to match it with your testing or matchmaking activities. We do, however, track the number of people who view each page, and other site usage data, in order to learn which features are the most popular and thereby improve our service. We also record statistical information collected on our site to better understand our audience. This information is recorded as anonymous group statistical information and is not connected to any personal information unless you register as an GRH member.

When you become a member of GRH, your name and email address will be linked to your testing information. If you prefer to not link the testing information to your personal information, you may delete the test in your My Tests section. As a registered member, you can choose to receive our email newsletter. GRH may use URL tracking in the emails sent to you. When you open such email messages, our system may record the following data: the time you viewed the email and the URLs that you clicked on from that email. GRH will also record if your email program is capable of receiving HTML-encoded email. URL tracking may use cookies.

GRH uses this information to assess or modify our content in these emails. GRH may use this information in an aggregated, statistical form to describe our audience and services on our site to third parties (i.e., anyone or any entity who is not an employee, agent, or subsidiary of GRH). If you send an email or submit any information to our customer support staff, we will retain your email or other information for the time necessary to respond to you. Special provisions apply to the Open Group Tests. See the "Tell me about the Open Group Tests" section below. GRH also uses cookies as described in more detail below.

From time-to-time we will request information from members via surveys. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information such as name and demographic information (such as zip code and age).

We collect credit card information only from those who choose to participate in our pay services and we maintain a record of all transactions.

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How does GRH use or disclose my information?
GRH never discloses your personal information to any third party unless you have given us your express permission. GRH uses the public information you voluntarily give us to better understand who you are and provide you with customized services.

GRH may use aggregated, statistical information to describe our audience, services, and to develop partnerships with third parties (i.e., anyone or any entity who is not an employee, agent, or subsidiary of GRH). For example, if 30% of our members were interested in home and gardening, we would share that statistic with a home and gardening service provider in order to offer that service to our members. We would not disclose our members' individual data. Rest assured, we do not disclose your personal information.

GRH uses public information such as your username, first name, last name, gender, age, height, preference/lifestyle information and geographic location for searching and matching purposes.

GRH uses your email address to verify membership and when forwarding anonymous emails to you to from other members through our matchmaking service.

Your email address and full name are used when a member invites another person via email to join GRH's social networking service, or when a member requests to add another member to their friends network.

Except when inviting or adding people, a member's email address is not shared or displayed to others in a member's network.

Members within the same network communicate with each other through the social networking service, without disclosing email addresses.

GRH will use your email address to automatically save the full test results of any test you take on our site in your My Tests section. In such instances, when your personal information is directly connected to your statistical information, we do not disclose this information to third parties except as provided in this Privacy Policy or with your permission.

We may also use your email address to send you news regarding our site, but you may choose not to receive email of this type by going to My Subscriptions.

Your mail address may also be used in private correspondence with you for customer service issues. Financial information that is collected is used to bill you for products and services. All other private information submitted by you is confidential and will not be disclosed except as required by law or to protect members of GRH. All private information can be updated or deleted by you at any time.

GRH may develop special sites in cooperation with other companies. If you register at these "co-branded" sites, we share your registration information (such as name and email address) with that company. If you take a test on a co-branded site, however, we only provide the other company with anonymous, aggregated testing information. Unless explicitly stated, GRH will not share your testing information with those companies in a personally identifiable format. GRH is not responsible for and does not control the data collection practices of those other companies. To learn more about their separate privacy policies, contact the company directly. Special provisions apply to the Open Group Tests. See the "Tell me about the Open Group Tests" section below.

Our business is about building a long-term relationship with you. To build that trust, we know that as you spend time on our site and with our email newsletters, your personal information must remain within your control. Therefore, unless you give us your express permission, except if we believe in good faith that the law requires it, that disclosure is necessary to respond to a subpoena, warrant, or court order, or to protect the rights of GRH or others, we will not share your personal information with unauthorized third parties. We consider your personal information to be exactly that - yours. And we will do our best to protect it!

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How do I control or change my information?
Once you become a member of GRH, your personal information is stored in the My Profile section of the site. You may access or change your information at any time.

If you have created a profile on our social networking service, you can make edits to the public information, which may be displayed there, by going to the My Networking Profile section of the site.

In addition, our social networking service allows you to control which members have the ability to contact you, and which members have the ability to view specific information in your profile. You can utilize these controls at any time by going to your Access Settings.

Your test answers and results will be stored with your personal information and can be viewed in the My Tests section of our site. You may separate your test answers from your personal information at any time by deleting your tests from My Tests. Special provisions apply to the Open Group Tests. See the "Tell me about the Open Group Tests" section below.

As part of your membership, GRH will send you product and service offerings we think you'll be interested in via email. If you do not want to participate in the programs we offer to you, simply go to My Subscriptions and tell us. If you do not want to receive any emails from us, you should delete your GRH membership in the My Profile section.

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Tell me about the Open Group Tests
To take our Open Group Tests ("OGTs"), you need to sign up as an GRH member, which requires that you provide certain personal information, as described above. Once you've completed an OGT, some of your information, including your OGT results, first name, and email address are listed on a comparative scorecard alongside the results of your invited friends and family who have also taken the test.

Through our comparative scorecard, GRH allows you to create a list of your friends and to compare your OGT results with theirs. It works like this: you tell us whom to invite; our technology invites them on your behalf to participate in the OGT. Once your friend takes the test, you will receive an email notice that his or her results are in. On a "results" page, which every invited participant can access and view, you can see their OGT results, first name, email address and how you match up in certain categories (OGT Information). You will also see whom they have listed as friends, along with their friends' OGT Information.

Each participant can view their "personal invitation list" and who has yet to participate. The "personal invitation list" can only be seen by the inviter. Additionally, other GRH members can see and compare themselves with your OGT Information by entering your email address or the email address of one of your listed friends.

Your results are included in the My Tests section of our site and can be removed at any time.

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How does GRH keep my information secure?
Every GRH employee understands that the privacy of our members is a top priority. Access to members' personal information is strictly limited to our GRH Security Team, comprising a small number of engineers and customer relationship employees. A customer relationship employee will handle your personal information only to respond to your communication or to better understand our audience to help with our editorial direction. The engineers on our Security Team handle personal information when they maintain our site and email newsletters. Rest assured that the members of our Security Team are subject to stringent confidentiality requirements. Any member information disseminated outside of the GRH Security Team is anonymous and aggregated.

Your GRH profile is password-protected so that you are the only member who has access to this information. We recommend that you do not divulge your password to anyone. To ensure that you've logged out of your account, please remember to close your browser window when you have finished your visit. This is to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place, such as a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, GRH cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort, including the use of firewalls, to ensure the security of your information on our systems.

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What are cookies and how does GRH use them?
Like many sites on the Web, GRH uses cookies to store and track information about you when you're on our site so that we can better provide personalized services that better match your needs and interests. We also use cookies to assess which features on the site are popular among our users.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive, then sent back to the server by your browser each time you access certain sections of the site. Cookies allow you to store your email address without having to re-enter it.

Note that the advertising networks serving ads on GRH may also user their own cookies. GRH does not control these cookies or the data collection practices of these companies. For more information about their separate privacy policies, you should contact the third-party advertising network directly. For more information on the privacy policies of our advertisers, see below.

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What privacy policies cover the ads on your site?
We may use third-party advertising companies to serve ads on our site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous. If you would like more information about this practice and your choices, click here.

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What privacy policies cover transactions with e-commerce partners on your site?
When you provide personal financial and other personally identifiable information to VeriSign, GRH's e-commerce partner, this transaction will occur on VeriSign's site, not GRH. As such, the financial and personally identifiable information you provide is collected by and controlled by the Privacy Policy of VeriSign. Please click here to read their Privacy Policy.

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Changes to the GRH Privacy Policy
This policy may change from time to time. If we make any material changes to the policy in the future with regard to how we use your information, we will notify you on our homepage and in our email newsletters.

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What happens to my information if GRH is sold to or merges with another company?
While GRH will endeavor to require the successor company to maintain this privacy policy, we cannot guarantee that our policy will remain unchanged if GRH is sold or merges with another company. We will use our best efforts to notify you by email if such a merger or acquisition occurs. As always, in the event of a merger or acquisition, you will be able to edit or delete your profile at GRH.

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What if I'm a resident outside of the U.S.?
Like almost every Web site, GRH may be accessed by an international audience. By visiting our Web site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in this policy. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own. By providing us with your data, you consent to the transfer of such data.

What else should I know about my privacy?
Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online. The few GRH employees who have access to personal data are trained to comply with the above privacy policy and made aware of any updates or modifications.

Thank You.

Webmaster@golfreservationshawaii.com



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